Geebung, Brisbane QLD
Aged & Disability Support (Community Services & Development)
Part time
$35 – $40 per hour
ABOUT US
At Delta Community Support, we see the person. We have provided innovative solutions for all our participants and groups. We have over 20 years experience supporting people with physical, intellectual and multiple disabilities and developmental delays. Delta Community Support specialises in Supported Independent Living (SIL) and Community Access/Participation. Our team are passionate about enabling more people with disability to have greater choice and control.
We are growing and are looking a Quality & Compliance Officer for our team in Geebung, Brisbane North.
ABOUT THE ROLE
New position within a growing NDIS Provider Company.
Key responsibilities include but are not limited to:
- Support management with all aspects related to quality management
- Ensure compliance with government legislation, regulation and, guidelines
- Ensure activities are carried out within regulatory frameworks
- Assist management with driving and leading audit preparations and processes
- Carry out internal audits on quality, process and procedures
- Review, draft and enhance policies, procedures and forms to ensure compliance
- Develop and streamlining best practice quality assurance methods
- Develop and manage risk interventions
- Develop and maintain systems to record and monitor compliance for certain areas of the company
- Lead staff through changes
- Participate in and complete special projects as required
- Review contracts proposed by other agencies, analysing terms and conditions
- Preparing Service Provision Agreements ensuring they comply with government laws and program guidelines
- Manage client feedback and analyse findings to inform improvements required
- Assist with other ad-hoc duties that are broadly consistent with the role
ABOUT YOU
- Qualifications in business management, and/or tertiary qualifications in justice, law or similar
- MUST HAVE - NDIS Compliance experience with legislation and reporting functions for a registered NDIS Provider.
- Comprehensive understanding of relevant standards and legislations related to aged care/disability services and community services
- Demonstrated experience and knowledge of quality processes including audits and continuous improvement
- Exceptional written and verbal communication skills
- Demonstrated experience in implementing and managing a quality and risk management framework
- Demonstrated experience in document writing
- Ability to follow directions and respect decisions and requests by management
- Self-directed, efficient, highly organised and able to handle multiple tasks and priorities without hesitation in a professional and confident manner under tight deadlines
- High level of accuracy as attention to detail
- Highly effective problem solving skills and ability to adapt quickly to new procedures
- Strong people skills – having a polite and professional demeanour when working with others and be professionally presented
- Current National Police Certificate issued by the Australian Federal Police
Employer questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a compliance officer?
- Do you have a current NDIS Worker Screening Check?
- Do you have a current Working With Children (WWC) Check?
- How many years' experience do you have as a Compliance Administrator?
- What's your expected annual base salary?
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